Terms of Service

1. Acceptance of Terms

By accessing or using Tigray Tutor AI (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

The Service is operated by Ternafit. These Terms constitute a legally binding agreement between you and Ternafit.

2. Description of Service

Tigray Tutor AI is an AI-powered educational platform designed to provide:

• Personalized tutoring in Tigrinya and English
• Curriculum-aligned lessons for Tigray education standards
• Interactive exercises and assessments
• AI-powered chat assistance for learning
• Progress tracking and analytics
• Offline learning capabilities

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access

3.2 Account Types

• Student Accounts: For individual learners
• Teacher Accounts: For educators to manage content and monitor students
• School/Admin Accounts: For institutional administration

4. Acceptable Use

You agree to use the Service only for lawful educational purposes. You must NOT:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Upload malicious code or content
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Use the AI features to generate harmful, misleading, or inappropriate content
• Share account credentials with others
• Use automated systems to access the Service without permission
• Violate any applicable laws or regulations

5. AI-Generated Content

Our Service uses artificial intelligence to provide educational assistance. You acknowledge that:

• AI responses are generated automatically and may not always be accurate
• AI content should be used as a learning aid, not a definitive source
• Teachers and parents should supervise younger students' interactions
• We continuously work to improve AI accuracy and safety
• You can flag inappropriate or incorrect AI responses for review

6. Intellectual Property

6.1 Our Content

The Service, including its design, features, and content (excluding user-generated content), is owned by Ternafit and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

6.2 Your Content

You retain ownership of content you create. By uploading content, you grant us a license to use, store, and display it in connection with the Service. Teachers uploading educational materials confirm they have the right to share such content.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

8. Service Availability

We strive to provide reliable service but do not guarantee:

• Uninterrupted access to the Service
• Error-free operation
• Compatibility with all devices or networks

Our offline mode allows continued learning during connectivity issues, but some features require an internet connection.

9. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time through your settings. Upon termination:

• Your access to the Service will be revoked
• Your data may be deleted in accordance with our Privacy Policy
• You may request a copy of your data before deletion

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Merchantability and fitness for a particular purpose
• Accuracy or completeness of educational content
• That the Service will meet your specific requirements

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TERNAFIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

12. Changes to Terms

We may modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Contact Information

For questions about these Terms, please contact us: