Privacy Policy

1. Introduction

Welcome to Tigray Tutor AI ("Tigray Tutor", "we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational platform.

Tigray Tutor AI is operated by Ternafit and is designed to provide educational services to Tigrinya-speaking students in alignment with the Tigray regional curriculum.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Profile information (grade level, preferred language)
• Educational content you create or interact with
• Messages and queries submitted to our AI tutor
• Feedback and support communications

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, features used, learning progress)
• Log data (IP address, access times)
• Offline usage data synchronized when online

3. How We Use Your Information

We use collected information for the following purposes:

• Providing personalized AI tutoring and educational content
• Tracking and displaying your learning progress
• Improving our platform and AI responses
• Communicating with you about your account and updates
• Ensuring platform security and preventing abuse
• Complying with legal obligations
• Supporting teachers in monitoring student progress (for school accounts)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With Teachers/Schools: If you're a student using a school account, teachers and administrators may view your progress and interactions
• Service Providers: We use third-party services (Firebase, Google Cloud) to host and operate our platform
• Legal Requirements: When required by law or to protect our rights
• With Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure authentication through Firebase Auth
• Regular security audits and updates
• Access controls limiting data access to authorized personnel

6. Children's Privacy

Our platform is designed for educational use by students of all ages. For users under 13, we require parental or guardian consent. Schools and teachers using our platform for students are responsible for obtaining appropriate consent. We collect only information necessary for educational purposes and do not knowingly collect personal information from children without appropriate consent.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Offline Data Storage

Our platform supports offline learning. When offline, your learning data is stored locally on your device and synchronized with our servers when you reconnect. This local data is subject to your device's security settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: